Customer Successes Archives - Connectrac

How Connectrac Wireways Helped Revamp Showroom Space at Interiors for Business, Inc.

by connectrac |July 22, 2019 |1 Comments | Customer Successes

Upon a renovation of their 13,000-foot showroom, Interiors for Business, Inc. (IFB) needed a simple solution to provide access to power and data throughout their entire space. The furniture dealership, located in Batavia, Illinois resides in what was originally one of the largest windmill factories in the world. While the industrial architecture serves as the perfect framework to exhibit the company’s extensive catalog of products and solutions, a 150-year-old building presents its own unique set of challenges.

With markets spanning from higher education and corporate offices to healthcare and government facilities, IFB designed a showroom space to display all types of environments.

 

 

“We want to provide a holistic solution for an entire space where furniture and technology are seamlessly integrated.” said Alex Carsi, Workplace Consultant at IFB. “We focus on the ways that people work and the settings they need to achieve success.”

While creating a prominent showcase of their products, IFB also wanted the space to serve as a working hub for their sales force and design team. The showroom offers workstations, training rooms, and collaborative areas with power, data, and telecom cable management. These features allow their teams access to power and A/V connections anywhere throughout the space.

“Prior to this renovation, the majority of our connectivity was around the perimeter of our space.” Carsi said. “Many of our settings in the middle of our showroom were missing power.”

When deciding upon a cable management solution, IFB was looking for both efficiency and flexibility. In the contract furniture industry, a showroom must be flexible enough to adapt to constantly changing trends. The continuous introduction of new products means a frequently changing floor plan. Regardless of the configuration, connection to power and data is a necessity to make the space functional. For the best combination of flexibility and elegant aesthetics, IFB chose Connectrac wireways for their cable management solution.

 

 

The installation included both the 3.7 in-carpet and 2.7 under-carpet wireways. While IFB has used Connectrac in the past, this would be their first experience with the under-carpet solution. “It was easy to install,” Carsi recalled. “It was essentially the same installation, but a cleaner aesthetic because the entire wireway is covered.”

The under-carpet wireway was installed in one of the showroom’s conference rooms, while the in-carpet wireway provided connectivity to workstations, collaborative spaces, and training rooms throughout the area. The wireway’s flexibility not only translated to future renovations but also adjustments made during the project installation. While other cable management alternatives only come in set lengths and cannot be adjusted, Connectrac wireways can be saw-cut onsite to the necessary length.

“We incorporated Connectrac all throughout the space,” Carsi said.  Both the under-carpet and in-carpet wireways gelled seamlessly with IFB’s showroom design. From power and data access for the sales and design teams, to displaying presentations or educational materials on their 65-inch HD television screens, Connectrac provided fully integrated connectivity.

IFB first came across Connectrac years ago and have used the products on a variety of installations, including their own and many customers. With the success of this latest installation, more projects are surely to continue!

“The motto of Interiors for Business, ‘Bringing Life to Work’ is fully encapsulated when you walk into their showroom.” said Clint Strong, CEO of Connectrac. “Their new showroom accomplishes their goal of creating a stellar workplace environment for their employees while providing customers a detailed display of what the company has to offer.”

 

About Interiors for Business, Inc.

Interiors for Business, Inc. (IFB) has been helping companies create elegant and efficient workplaces since 1995. IFB creates workplaces to help you attract the best talent while providing an environment to maximize their productivity and collaboration needs.

Their corporate offices reside in a 150-year-old building, where limestone walls and exposed beams provide the perfect backdrop to evaluate the alternatives in today’s world.

IFB has project teams to provide the expertise, creativity, and knowledge to bring all phases of a project together from needs assessment, space planning and interior design layouts to product selection, procurement, and professional installation. IFB is committed to providing the best solution for their customers’ unique working environment.

They service major corporations, small businesses, schools, universities, assisted living facilities, healthcare, and government agencies. IFB is a dynamic entrepreneurial organization that uses the best of technology to support the furniture buying process and develops creative value driven solutions.

Metro Vancouver Maintains Design Intent with Connectrac

by connectrac |July 19, 2019 |0 Comments | Customer Successes

To provide long-term fiscal responsibility and better serve its 900 staff members, Metro Vancouver (the Greater Vancouver Water District in Vancouver, B.C.) purchased a new office tower in Burnaby, B.C. The organization’s new head office covers 263,000 square feet across 16 floors, and Metro Vancouver looked forward to tenant improvements that would fit its unique needs. Providing audio/visual, data and electrical power in the space, however, became a challenge.

“The extensive amount of post-tension cables in the building’s suspended slabs made it impossible to maintain the architect’s furniture and meeting-room layouts using core drills for cabling,” explains Joe Borsellino, Assistant Project Manager of Turner Construction Company in Vancouver, B.C.

 

In addition, the slab itself was extensive and provided little-to-no room for core drills, and raising the flooring on 16 of the building’s floors proved cost prohibitive. An out-of-the-box alternative was needed. Turner Construction consulted with AES Engineering for a solution to this problem and their recommendation was Connnectrac.

 

“Connectrac turned out to be the perfect solution for this job site,” says Sherry Scoular, owner of Vancouver B.C.’s Scoular Consulting. “The interior was designed as open-plan workstations with private offices and meeting rooms on the inside core, and the client was very concerned about aesthetics. The Connectrac systems are unobtrusive while meeting all of Metro Vancouver’s electrical, data and audio/visual needs.”

 

To dispel client doubts, the Connectrac representative offered samples and mock-ups of the appropriate applications as well as a demonstration, which bolstered client confidence. For Turner Construction, this helped to keep the project moving forward.

 

“Connectrac’s customer service was fantastic,” says Borsellino. “The demonstrations made it much easier to come to a final solution, and the samples and mockups helped us get timely client buy-in so we could keep the project on schedule.”

 

Metro Vancouver’s tenant improvement took advantage of two Connectrac solutions. The Connectrac In-Carpet Wireway ran power, voice and data from the walls and window perimeters to the systems furniture in the open-office workstations. In the meeting rooms, the Connectrac Under-Carpet Wireways were used to bring electrical and data access to the conference tables.

According to Borsellino, the project’s electrical contractor was able to install the wireways without complication, and the client and architect were pleased that the Connectrac systems preserved the tenant improvement’s intended space layout. “Everyone was very happy with Connectrac and how it was implemented on this project,” he says. “The systems had the capacity we were looking for without compromising functionality, and they offered minimal visual impact.”

 

Because Metro Vancouver plans to expand its offices in the building for decades to come, flexibility was another important consideration where Connectrac met the mark. “Connectrac’s adaptability, ease of use and clean aesthetic truly made it the best application for the project,” Scoular asserts.

Archbright Leverages Connectrac for Collaborative Spaces

by connectrac |July 19, 2019 |1 Comments | Customer Successes

As a leader in helping companies elevate workplace performance, Archbright knows the value of good teamwork. The company serves employers in Washington, Idaho, and Oregon with everything from human resources and employment law compliance to compensation consulting and employee training. When Archbright consolidated its three offices into one 22,000-square-foot Seattle location to help build a unified culture, their tenant improvements for the new building included furniture and workplace technology from OpenSquare and Connectrac.

 

Archbright initially considered core drilling to get power and data where it needed to be but JPC Architects and OpenSquare, a workspace services and furniture consultant, suggested Connectrac as a better alternative. “In our market, floor coring is a very expensive option that Archbright wanted to avoid,” says Michael Combs, Workplace Technology Consultant for OpenSquare.

 

Archbright’s office space is designed for employees to work anyplace they choose and to choose the best space for the work they’re doing. That could have meant multiple floor-cores for access to plug in resources, depending on if employees are sitting at their desks or working in small collaborative areas.

 

“In addition, Archbright needed to be able to have clients, who come to their offices to train, to be able to connect easily,” Combs explained. “Connectrac allowed them to achieve this without having to pull cords across floors or require multiple expensive and inflexible floor cores.”

 

Archbright’s open floor plan includes workstations, meeting rooms, training rooms, and a large co-working lounge.

The space has to function exceptionally well to serve employees, facilitate trainings, and host member meetings.

Archbright chose Steelcase media:scape, a synthesis of technology and furniture, which allows people to share content instantly and engage with each other as well as with digital platforms. Because media:scape fosters enhanced collaboration, it is a tremendous benefit to Archbright’s employees and their clients during onsite classes and web-based trainings.

 

Connectrac was an ideal pairing with media:scape. Connectrac In-Carpet Wireways ran from the wall to the middle of the floor bringing power, Cat6 for fast Ethernet, and HDMI connections to all media:scape workstations.

OpenSquare Workplace Consultant Hal Breier says it’s precisely these capabilities that set Connectrac apart in the marketplace. “The clear difference with Connectrac is the ease to which power AND data can be delivered to areas that go beyond the traditional cubicle,” states Breier.

 

As for Archbright? Settled into their new consolidated Georgetown neighborhood office, the company is enjoying the collaborative space they desired without the lost productivity and expense involved in core drilling. “Connectrac was not only a cost-effective solution, it also gave use an added advantage in its speed and ease of installation,” Colin Lyons, Director of IT and Business Intelligence at Archbright. “The system is working well. It looks great – it’s very clean and aesthetically pleasing.”

 

Breier sees Connectrac as a solution for the demands of the contemporary workplace. “Office design today is about choice and control over where and how people work,” Breier notes. “Having the ability to bring power and data to more casual spaces, or spread throughout a training space is really important to our clients.”

Connectrac Renews Library to Serve Students in Relevant Ways

by connectrac |July 16, 2019 |29 Comments | Customer Successes

Like many institutions, academic libraries grapple with challenges brought on by technology. Formerly the main repositories of knowledge, libraries needed a new assignment now that anyone with access to an electronic device has a wealth of information at their fingertips.

 

 

As a result, university libraries have carved out new roles. Now the predominant places of study on campus are hubs for groups to collaborate, library staff members serve as guides, helping students find and select the most credible and relevant information online and in electronic formats. To provide the full range of these services, libraries must provide superior digital accessibility and platform integration to help students excel.

 

Connectrac helped the Leo F. Cain Library at California State University, Dominguez Hills (CSUDH) achieve this mission. Recently its five-story library underwent a renovation and 140,000-square-foot addition to double its size. The state-of-the-art construction project included study areas, grand reading rooms, 1,600 reader stations, 250 computer workstations and two dedicated computer labs. But over the past decade, demand for electronic access at libraries across the country has skyrocketed, and libraries need to allow hundreds of students to simultaneously charge and use their laptops, phones, tablets while studying.

 

 

Comprehensive Support

A modernist building composed primarily of glass and metal, Connectrac was the perfect response for unobtrusive and economical solutions to maintain its clean architecture. The project’s electrical distributor, Main Electric Supply, has a project management goal to “collapse timelines, increase efficiency and improve communication” to help maximize their customer’s profit, and the company hired Connectrac to ensure these aims were met.

Chris Truelove, inside sales at Main Electric Supply was impressed with Connectrac’s comprehensive services – from our design assistance to customer representatives.

“I appreciated what I saw in your company as you came together as a team from all different departments,” says Truelove.

“The design team was awesome and Connectrac’s Regional Sales Manager gave us support all the way to the end. Even your shipping team provided support on shipping the finished product.”

To layer in the critical technical infrastructure and bring technology to the desk areas, the project consisted of 3.7 In-Carpet Wireway and employed several different Connectrac devices.  Depending on the area and the electrical and data needs, we specified PS-I, single-circuit duplexes, PS-M, hardwire monuments and PM-RECM, modular duplexes and quads.

 

 

Connectrac was available throughout the project to guarantee success. “The follow up after delivery was so helpful,” says Truelove. “Connectrac sent resources and support to the contractors during install, which saved time. This reflected all the way down the end user and will not be forgotten. I’m confident it added to the value to the project.”

Connectrac’s Quiet, Easy Installation Helps Library Empower its Community

by connectrac |July 8, 2019 |0 Comments | Customer Successes

 

Community-focused, collaborative, adaptable and inclusive – these are the shared values of the Tualatin Public Library in Tualatin, Oregon. The library houses more than 100,000 items and hosts 800+ programs each year. The welcoming civic space features a circular fireplace with comfortable seating and social areas, meeting rooms, and a community room. Serving approximately 29,000 citizens, the library operates under the City of Tualatin.

 

With a mission to “empower and enrich its community through learning, discovery, and interaction,” the library offers access to online research databases and provides computers with productivity software, wi-fi access, and wireless printing. Adequate connectivity is a must. As such, the Tualatin Public Library’s media station required expansion to serve patrons, but it didn’t want to interrupt access to the important services it provides. “We needed to add more technology and didn’t want to close the library to do so,” notes Cameron Eby, Building Maintenance Technician at the City of Tualatin. “Connectrac was a great option. The system was so easy to install and quiet that I did it during library operating hours.”

 

The library’s media station needed to supply power and data for internet connectivity from the kiosk’s wall channel to a computer table with multiple workstations located in an area outside the perimeter walls.  The building’s construction is slab-on-grade, so no underfloor space was available to run wires. “Cost was a concern and so was the potential mess. That meant that core drilling was not an option,” Eby asserts.

 

The Library Manager researched under-carpet cable management online and considered other products on the market before choosing Connectrac as the best solution. Eby used photos of the layout to procure a quote for Connectrac’s 2.7 Under-Carpet Wireway. “The under-carpet system was able to conceal the needed wires and the install was quick,” says Eby. “As an end user we often don’t have knowledge of what we need and Connectrac was easy to deal with.”

 

 

Removing complications for Eby made him an effective building maintenance technician and kept the Tualatin Library thriving as a place of where members gather, connect, and engage. “We scramble, we fix people’s problems, and Connectrac was an easy way to do that” Eby says. “All you had to do is pull up carpet tiles, stick it down, and you have a solution. We may have been able to do it a different way, but it would have taken time and headache.”

 

The Connectrac 2.7 Under-Carpet Wireway system proved to be simplicity at its finest for Eby. “It was simple to install and gave us efficiency in a solution without the headache of figuring out how to get it done,” he says. “Connectrac was easy, clean and invisible.”

Connectrac® Delivers Critical High Performance to StarLeaf

by connectrac |January 18, 2019 |105 Comments | Customer Successes

StarLeaf – a premiere video conferencing system provider – and Connectrac share many of the same professional objectives. Both companies offer services that are built to be flexible and fit seamlessly into the workplace. Both ensure unparalleled connectivity and deliver exceptional quality. So when StarLeaf needed electrical and internet cable access for its own video conferencing installation, they trusted Connectrac to uphold StarLeaf’s reputation with a superior solution.

“Connectrac was the obvious choice as I was familiar with the company and the product, and we regularly recommend Connectrac to our customers,” MacDonald says. “I knew the teams within Connectrac collaborated well because they used our easy and reliable collaboration tools, and obtaining a highly professional installation was of the upmost importance.”

StarLeaf’s CTO William MacDonald first learned about Connectrac at an InfoComm tradeshow for audio/visual applications where StarLeaf was exhibiting its video conferencing equipment. Connectrac was impressed and became one of StarLeaf’s customers. StarLeaf then moved into a new California office and hired Connectrac to supply power and data access in their showcase conference room.

Solution

The conference room is set up in a boardroom configuration where StarLeaf added a dual-screen setup for video conferencing with wall-mount kits. The video conferencing codec (which compresses the signal for data transmission and expands the incoming signal) was placed behind the screen. The configuration required several cables to extend to the table.

Trenching through the building’s concrete floor was the only other option to get the cable access needed, but this alternative was extremely expensive and the landlord was reluctant to even consider it. By contrast, the Connectrac In-Carpet solution was both elegant and cost-effective.

The electrician extended the connections inside the wall to floor level. Although he had no prior experience with Connectrac, the electrician found the install to be a straightforward process.  The Connectrac In-Carpet Wireway installation brought power, Multiple Cat 5 cables for laptop network access as well as the video conference touch panel and microphones to the conference table.

The room is primarily used for meeting customers and demonstrating the StarLeaf product to them. The room is also used for normal meetings and video conferencing, so it was essential that people could walk around the table comfortably, which made the In-Carpet Wireway solution ideal. “I continue to recommend Connectrac and, because this product  integrates seamlessly with carpeting , we always need to explain that it’s there to customers when we show it in our boardroom,” MacDonald notes. “It works exactly as expected. We really appreciate Connectrac’s simplicity of installation and the seamless end result.”

Connectrac Connects Pittsburgh Airport

by connectrac |January 8, 2018 |11 Comments | Customer Successes

Airports are going through a revolution similar to offices.Instead of simply installing banks of seats at gates, airports are beginning to think about different uses for different areas, depending on how long the traveler will be in the space.

Airports face a unique challenge. Many were built at a time when air travelers didn’t need to power and charge mobile devices and laptops, so there are very few facilities that have enough outlets to fuel the insatiable demand of today’s traveler.

To make matters worse, airports are built using concrete, which means brining power to each gate is difficult without drilling through the floor or taking a jackhammer to it. And even in new terminals where plenty of power is being installed, getting the power those last few feet from the wall to the furniture can be tricky.

A good example of the issue facing power-hungry travelers and the companies that try to feed them can be found at the Pittsburgh International Airport, where Connectrac brought connectivity to the travelers through furniture from Arconas.

According to Connectrac, Pittsburgh International Airport wanted to install cable management throughout its C concourse international departure gates. The project would provide power to all seating within the concourse, and the airport wanted an effective solution at a low cost.

“it’s very hard to run lines and conduit within our infrastructure because of the concrete foundation.” says Richard Beloit, vice president of planning. “We were looking for a solution that would give us flexibility.”

The airport turned to Connectrac for help. Using a blend of Arconas furniture and Cumberland soft seating, the airport installed Connectrac Under-Carpet Wireways underneath all terminal chairs and standing charging stations. The solution gelled perfectly with the concourse’s primarily concrete foundation.

Carpet tiles were delivered after the Connectrac Installation laid seamlessly over the wire ways. The result was an entire concourse with the power access to all customers. Moving forward, the Pittsburgh International Airport looks to add more Connectrac to its A and B concourses.

ThenPittsburgh International Airport was revolutionary when it opened in 1992. The current design was built almost exclusively to specifications called for by US Airways, which at the time used Pittsburgh as a major connecting hub that ranked among the nation’s busiest. The airport’s four-passenger concourses were laid out like an X, giving connecting fliers a relatively short walk between gates – no matter which concourse they arrived to and departed from.

At the center of the “X” was the Airmall, a mall like operation that offered food and retail options. Though the concept has been widely emulated since, it was an unrest concept for U.S. airports when it debuted in 1992. The new terminal proved popular among fliers, both local and connecting.

No matter how visionary, no one could have predicted the need for power in the modern airport, says Pablo Reich, executive vice presidentt at Anconas. When electrical planning was done, no one had the foresight that all seating would need power,” he says. “Even at airports done 10-20 years ago, there wasn’t that need for power. They might have power near the columns but not with enough outlets to power the chairs.”

There are multiple options: The airport can “core” the floors and deploy the power, but that is extremely expensive and disruptive to travel. The other is to find an elegant solution like Connectrac to provide power to the room.

“a lot of our clients are using the Connectrac solutions to extend the power in a safe and discreet way,” Reich says. ” I distinctly recall the first questions about power at Atlanta Hatfield Airport in 2004. There main interest was to power laptops. Back then phones were not as power hungry.

“Today, when you talk to any airport about power, the question is not the need to provide power, but the percentage of the airport they want to power. And it’s not just for the seats. There are now communal table that are being installed, and all those need to plug in.”

Airports are going through a revolution similar to offices.Instead of simply installing banks of seats at gates, airports are beginning to think about different uses for different areas, depending on how long the traveler will be in the space. For example, airports are finding the needs of the business traveler are far different in terms of power compered to a couple who might be on vacation. The needs for travelers on domestic flights who might make a quick stop at a gate are different from those preparing for an international flight that might sit at the gate for long periods.

“There is a trend in the industry to create more passenger segmentation,” Reich says.  “And there is more of a need for power.”

Indeed, the power needed at airports is expected to continue unabated. The compound rate of passenger growth i 4 percent a year. That means about every 15 years or so, the number of passengers will double. And it’s true not for domestic airports, but internationally as well.

When planning for that, power needs to be planned as well, and companies like Conectrac and Anconas are leading the way. “We found the Connectrac solution works very well,” Reich says. “There is no tripping hazard, it’s discrete, and it is safe. It is great those last few feet of cabling. That’s the biggest challenge.”

Connectrac has been growing ever since the company was founded in Dallas in 2005. Clint Strong, the founder and liscenced architect, launched the company when he was inspired to solve problems he regularly encountered while working as an architect working on corporate interiors projects. It was a privately owned company with representatives throughout the U.S. and Canada. It sells products through electrical distributors, AV channels, contract furniture dealers and others throughout the world. Its customers include corporations, government agencies, schools and universities.

The company believes its Connectrac Wireways are the best floor-based cable management solution for bringing power, data and communications from the wall to all interior commercial applications. According to a recent RSMeans study, Connectrac saves facility directors and electrical engineers 50 percent or amor compared to core drilling or trenching in new construction or retrofitting older buildings for technology access.

The Connectrac Under-Carpet Wireway is its lowest-profile Wireway that allows for any carpet tile to be laid over it, making it virtually invisible. The Connectrac On-Floor Wireway is for workspace environments where the lowest possible cost, design and floor accessibility are the driving factors. It installs on top of any flooring, including concrete and wood.

Environments

by connectrac |January 4, 2018 |11 Comments | Customer Successes

Wireway Powers Good Design for Knoll Dealership and its Customers

The people at Environments are experts on how to make workplaces attractive, functional and high performing. Based in Portland, Ore., this Knoll dealership specializes in workspace design, planning, project management, furniture, and installation for clients.

“I work with customers all day trying to solve the workplace challenges they face in getting power and data distribution to their workstations and collaborative areas,” explains Amy McClaughry, Account Executive at Environments.

So when Environments experienced this same issue in their own showroom, the company needed a solution that was both efficient and elegant.

Solution

In one of Environments’ collaborative spaces, a conference table floats in the center of the room, and Environments needed to bring power connectivity from the wall to the table.

The team at Environments discussed the option of core drilling, but the process was obtrusive, expensive and would impact their productivity.  They considered giving up on the idea of having power at the conference table altogether but then their search for a product solution that would work best for their organization led them to a simple and economical system: The Connectrac Under-Carpet Wireway.

As a company that promotes the importance of aesthetics in the workplace as well as efficient operations, Environments was impressed with the seamless integration of the wireway beneath their existing carpet. “We found this product to be superior to anything else we saw on the market,” says McClaughry. “It didn’t create a visual distraction in the space and, because it’s platform-neutral, we were able to get all the power and data, as well as all the AV technology through the raceway.”

In addition to having minimal impact on the showroom’s design, the wireway is ADA compliant with a low-profile nature that doesn’t present a trip hazard to employees or customers. McClaughry also appreciated how simple and cost-effective the wireway was to install. Environments own service division handled all of the hardware and the company’s electrician conducted the final hook up to power at the wall. The easy installation went very quickly, short-cutting downtime to maintain Environment’s productivity.

As a company dedicated to delivering workplaces that help organizations achieve their goals, Environments found more than just a smart application for their own showroom with Connectrac’s wireway. “We’ve been really successful, not only for implementing the solution into our own workspace, but within our customers’ workspaces as well,” McClaughry asserts. “We are thrilled with the long-term potential for expanding this solution into our projects and customer spaces.”

For more information visit www.connectrac.com/

Université de Saint-Boniface

by connectrac |December 18, 2017 |10 Comments | Customer Successes

CHALLENGE

Each school year, the Université de Saint-Boniface in Winnipeg, Manitoba, Canada retrofits a few classrooms to create a more active learning environment. This summer, the university renovated their IT classrooms to provide power and data capabilities to student desks as well as the instructor lectern. For IT classes, technology access was a must.

“We needed LAN and power connectivity for student computers, USB outlets for their laptops, as well as an effective wire management solution for the instructor’s desk,” said Robert Simard, Director of Facilities and Security at the university. “Quite a bit of wiring goes into the professor’s area. We were looking for a clean solution.”

SOLUTION

After seeing the Connectract In-Carpet option in an issue of CFM&D Magazine, Simard and the project team ordered and installed the product into their classrooms. The wireways went under the student desks to provide power, LAN and USB capabilities for each table which was then distributed to the students station via a under table wire management system. . Subsequently, the instructor lecterns in each classroom received power and data access, ensuring tthe connections they needed.

For the university, the greatest benefit of using Connectrac is the wireway’s flexibility to be moved or reconfigured if and when future changes come along to the classroom.

Given today rapidly changing learning environment, “We wanted to be able to move things around if we need to,” Simard said. “With Connectrac, we know we can make different configuration if we need to. The ability to transform the classroom quickly and efficiently   is something we’re really seeking.”

The classrooms have been put into service, the school year has started off smoothly so far at the Université de Saint-Boniface, and future Connectrac installations are in store for future renovations.

JAMS

by connectrac |December 14, 2017 |11 Comments | Customer Successes

To core drill or not to core drill? This is a question that every project manager faces when planning out a retrofit, and one that Rob Gilmore was tasked with for JAMS. JAMS is the largest private provider of mediation and arbitration services worldwide.   Through their panel of approximately 350 mediators and arbitrators, they provide high quality alternative dispute resolution services to litigators and corporate counsel in North America and abroad.

The JAMS leadership team, led by CEO Chris Poole, has developed a global company with over 26 offices across the world. With such expansive growth, JAMS focuses on cultivating a professional, comfortable and productive environment for attorneys and their clients.  It is here where Connectrac is playing an integral role by providing cable and power solutions to resolve the lack of wire management in lease renewal spaces, retrofits, and newly acquired offices.

JAMS sought out the expertise of Rob, their in-house Real Estate Project Manager, to find a solution for potential trip hazards posed by exposed power and data cords. Together with JAMS CFO. Kevin McDonnell, they sought a solution that could be used as a standard for retrofitting their spaces. Projects in San Francisco, Dallas and Washington D.C., all served as platforms for Connectrac to help with cable management and safety. Rob serves as head facilities manager for JAMS and, when brought on board, one of the first concerns he had with the spaces was safety. When asked about why Connectrac was the right fit as a company standard, Rob stated:

“We are a global ADR provider delivering a top-tier dispute resolution experience for our clients. Connectrac helped us provide an aesthetic solution to cable management that is ADA compliant, clean, and simple.”

Connectrac’s operating processes provided flexibility for JAMS based on several unique situations. By offering design assistance, in-field rep support, shop drawings, and installation instructions it made it easy for JAMS to use different furniture manufacturers, such as Tavo and Halcon, and use different contractors across the country to adapt Connectrac to a wide variety of uses.

Vulcan Construction headed the initial project in San Francisco for JAMS. Through efficient project management Vulcan ensured a successful first installation that would serve as a template for JAMS future projects throughout the Country. Looking forward, Rob expressed JAMS excitement for the release and use of Connectrac’s 2.7 Under-Carpet System saying, “it is low profile, hidden and aesthetically appealing. It allows us the flexibility we need to adapt for future growth. After using Connectrac for our first installation, we don’t have the need to search for another solution.”

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